FAQ

We are an intermediate service helping to spend crypto currency, including Bitcoin, Ethereum, Litecoin, Dash, and Monero in any online store and any online service provider worldwide. At the moment 99% of the web still doesn’t accept crypto currency as a form of payment. We solve this problem by buying the product on your behalf, while at the same time receiving from you an equivalent amount of crypto currency.

We accept Bitcoin, Ethereum, Litecoin, Dash, and Monero. Feel free to email us if you want to spend other crypto currency which isn’t accepted by us yet.
No, all you need to have is an online wallet where you store your crypto currency.
Yes, of course! We can help you to order anything you want online, doesn’t matter if it’s not something ordinary. In this case feel free to fill a form of Special Order Request in our Contact Us page, and one of our team members will get back to your shortly.
We do start to process your order soon as we receive the crypto currency payment from you. This usually takes 1-2 hours. You will receive an email confirmation as soon as your order will be processed.
Yes, of course. As soon as we process your order and receive the tracking number from the online store, you will receive an email notification with your order tracking number and a link where you can track it. This usually takes 24-48 hours.
Yes, you can. Feel free to order as many products as you want.
We do take a flat 3% processing fee for the service rendered, or the minimum 5 EUR or 6 USD fee per order based on the currency you process your order. This helps us run our platform, offer safe and anonymous crypto currency processing and 24/7 support.
We can process refunds only based on refund policy of the online store your item was ordered from. Please note that our service fee is not refundable. Finally, if the online store policy charges for returns, we will have to charge you accordingly.
Yes. One of the big advantages using our service is not just that you can spend crypto currency anywhere you want, but also the big feature of our service is that it’s fully anonymous. We never ask you to provide any sensitive personal information like your full name. Also, there is no sign up required as well.
Yes, of course. We use state of the art security technology to guarantee that all the information you enter and the whole payment process is fully secure and encrypted.
Exchanges usually take their fees, so received amount might be not enough to cover your payment fully. Also, exchanges usually take longer to process payments, so you simply might have to wait longer.
We simply are going to recount and update the total crypto currency amount you have to send to us. The payment page is still going to be valid. Due to the volatile nature of crypto currencies, we must recheck the rates every 15 minutes.
No worries about that, you will get your payment page updated, where you will see how much is left to send.